Operations Management
The 'Ninth Edition of Operations Management' features the latest concepts and applications while not losing focus on the core concepts that has made this text a market leader. This approachable text supports students in applying concepts and methods by providing solved problems, examples, questions, practice problems, and cases. Students learn by doing, and the Ninth Edition continues to offer more support for 'doing Operations' than any other. A Student DVD-ROM complete with Excel templates; data files; videos from companies like Honda, United Airlines, McDonalds, Disney, and more; self quizzes; weblinks; and innovative 'screencam tutorials' that show students how to use Excel are included in the package. The DVD-ROM also features six new segments and expanded editions of additional videos.
2 Competitiveness, Strategy, and Productivity
3 Forecasting
4 Product and Service Design 4S Supplement: Reliability
5 Strategic Capacity Planning for Products and Services 5S Supplement: Decision Theory
6 Process Selection and Facilities Layout 6S Linear Programming
7 Design of Work Systems 7S Learning Curves
8 Location Planning and Analysis 8S The Transportation Model
9 Management of Quality
10 Quality Control 10S Acceptance Sampling
11 Supply Chain Management
12 Inventory Management
13 Aggregate Planning
14 MRP and ERP
15 JIT and Lean Operations 15S Supplement: Maintenance
16 Scheduling
17 Project Management
18 Capacity Planning and Analysis: Waiting Lines 18S Supplement: Simulation