Operations Management in the Supply Chain

We are pleased to present this Global Edition, which has been developed specifically to meet the needs of international Operations Management students. In addition to coverage of the latest concepts and developments in this dynamic field, and now with a greater emphasis on services, supply chain management, ethics and sustainability, new material has been added to make the content more relevant and to improve the learning outcomes for the international student. 

1 Introduction to Operations Management 2 Competitiveness, Strategy, and Productivity 3 Forecasting 4 Product and Service Design SUPPLEMENT TO CHAPTER 4: Reliability 5 Strategic Capacity Planning for Products and Services SUPPLEMENT TO CHAPTER 5: Decision Theory 6 Process Selection and Facility Layout 7 Work Design and Measurement SUPPLEMENT TO CHAPTER 7: Learning Curves 8 Location Planning and Analysis SUPPLEMENT TO CHAPTER 8: The Transportation Model 9 Management of Quality 10 Quality Control SUPPLEMENT TO CHAPTER 10: Acceptance Sampling 11 Aggregate Planning and Master Scheduling 12 MRP and ERP 13 Inventory Management 14 JIT and Lean Operations SUPPLEMENT TO CHAPTER 14: Maintenance 15 Supply Chain Management 16 Scheduling 17 Project Management 18 Management of Waiting Lines 19 Linear Programming